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Crystal Lodge, Kota Bharu
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Key details
About the Hotel
124, Jalan Che Su,
Kota Bharu,
Malaysia,
Kelantan
Crystal Lodge is a 3-star hotel situated in the heart of Kota Bharu. It features a rooftop terrace and is known for its comfortable accommodations and essential amenities. The location offers convenient access to local historical and cultural sites.
Location
The hotel is a 10-minute walk from Istana Kota Lama and Parkson Shopping Mall. Significant transportation hubs such as Pengkalan Chepa International Airport and Wakaf Bharu Train Station are a 15-minute drive away, facilitating ease of travel.
Rooms
The hotel offers 102 air-conditioned rooms equipped with wooden flooring and LCD televisions. Each room includes a tea/coffee maker, personal refrigerator, and private bathroom with complimentary toiletries and shower facilities. Some units feature a seating area for guests to relax in.
Eat & Drink
Crystal Lodge hosts the Root Garden Cafe and Restaurant, providing various meal options for guests. In addition, room service is available for added convenience. Guests can enjoy a comfortable dining experience within the hotel premises.
Leisure & Business
Guests have access to a fitness center, rooftop terrace, and a business center. The hotel's amenities also feature a meeting room, dry cleaning/laundry services, and a 24-hour front desk to assist with various needs. Complimentary WiFi is offered in public areas.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Decent Breakfast
“The breakfast buffet was a nice way to start the day, with a reasonable variety of dishes that were tasty and satisfying.” view full review
Comfortable Rooms
“The room was not too small or too big, just perfect for my stay. The inclusion of an iron and board was a thoughtful touch that made my experience even better.” view full review
Cozy and Clean
“I truly appreciated how clean the room was. The comfortable bed and soft pillows allowed for a restful night after a long day of exploration.” view full review
Spacious and Spotless
“The bathrooms were spacious and impeccably clean, which made my stay feel even more comfortable and relaxing.” view full review
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Barber shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Housekeeping
Car hire
Laundry
Dry cleaning
Shops/Commercial services
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Room features
Air conditioning
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
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Location
124, Jalan Che Su,
Kota Bharu,
Malaysia,
Kelantan
Map view
124, Jalan Che Su,
Kota Bharu,
Malaysia,
Kelantan
City landmarks
Jalan Buluh Kubu
Siti Khadijah Market
790 m
Mosque
Muhammadi Mosque
790 m
Town Square Jalan Sultan
Istana Jahar
790 m
Museum
Kelantan Museum
790 m
Jalan Plb
Handicraft Village and Craft Museum
790 m
Kota Bharu Mall
1.1
km
Golf Course
Kelantan Golf & Country Club
1.1
km
Shopping Area
AEON MALL Kota Bharu
940 m
Stadium
Sultan Mohammad IV Stadium
910 m
D1
Istana Kota Lama
18.9
km
Nearby
Jln Sultan Town Centre
Bank Kerapu
520 m
Museum
War Museum
500 m
Museum
Kelantan Islamic Museum
510 m
Museum
Istana Batu Royal Museum
580 m
Jalan Sultan
Menara Jam Tambatan Diraja
530 m
D1
City Sultan Ismail Petra
430 m
Public Building
Istana Balai Besar
500 m
Temenggor Lake
250 m
Bandar Kota Bharu
Dataran Rehal
460 m
off Jln Ismail
Street Art
300 m
Market
Pasar Pokok Pinang
380 m
Park
Padang Merdeka
790 m
Jln Sultan Ibrahim
Roselan's Malay Cookery Workshop
410 m
Jln Hulu
Bazaar Buluh Kubu
420 m
Jln Sultan Ibrahim
Roselan
420 m
Giant Mall
460 m
Jalan Istana
Bank Pitis
510 m
Islamic Musuem
520 m
Market
Central Market
520 m
Jln Hilir Kota
Kampung Kraftangan
600 m
Restaurants
Meena Curry House
250 m
3377 Gajah Mati Town Centre
Maraschino
730 m
Lot 177-181 Jalan Padang Garong Inside Sabrina Court Hotel
Restoran Golden City
830 m
3950-G
Pizza Hut
780 m
Jalan Padang Garong
Hiang Kang Lau
940 m
4213D Jalan Kebun Sultan
Kengsom
1.2
km
15000 Kota Bharu
Noodle
1.0
km
3180-C Jln Sultan Ibrahim Town Centre
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Clean rooms
Friendly staff
Overpriced taxi service
Sketchy location in the evenings
8.0/10
Great
Rooms
7.6
Location
8.0
Service
8.4
Dining
7.9
Guest reviews
8.0/10
based on 11 reviews
3.5/5
based on 305 reviews
8.0
8.0/10 based on 467 reviews
#3 of 92 hotels in Kota Bharu based on Tripadvisor
Ryan
United Kingdom,
May
2024
7.2/10
I was pleasantly surprised by my stay at this hotel. The room we initially got was scarce, but after being allocated a new room on the 6th floor, it was spacious and clean. The service was a mix; the staff were welcoming and friendly, but the overpriced taxi service left a bad impression. The location was convenient, close to local delights and attractions, although a bit sketchy in the evenings. The dining experience offered plenty of menu choices, but it was average overall. The facilities were adequate for a comfortable stay.
Rooms
8.0
Our new room on the 6th floor was spacious and clean.
Service
7.0
The staff were welcoming and friendly but the overpriced taxi service was a downside.
Location
8.0
Convenient location near local delights and attractions.
Dining
6.0
Plenty of menu choices but the overall experience was average.
Facilities
7.0
Adequate facilities for a comfortable stay.
Clean rooms
Overpriced taxi service
Charles
United Kingdom,
April
2024
7.4/10
The hotel had newly renovated rooms with pleasant modern decor and all necessary facilities, but they were quite small and cramped, unexpectedly fully equipped for our stay. However, the road noise at the front of the building kept us awake, and the room felt squashed like sardines with three of us.
Rooms
7.0
The rooms were newly renovated with pleasant modern decor and had all required facilities. However, the room felt cramped, but surprisingly almost fully equipped.
Service
8.0
The staff were friendly, efficient, and willing to assist, albeit with limited English. They even went above and beyond to help when needed. Their customer service was exceptional.
Location
6.0
The location was good, being in the center and surrounded by restaurants, within walking distance to the famous Siti Khadijah Market. However, it was a bit noisy due to its proximity to the main arterial road and junction.
Dining
9.0
The dining experience was simple but good, especially at the rooftop restaurant with a river view. The food selection was amazing, one of the best experienced in travels throughout Malaysia.
Facilities
7.0
The facilities provided were satisfactory, with options like car hire, dry cleaning, and housekeeping available. However, there was room for improvement in terms of space and noise isolation.
friendly staff
cramped space
Sarah
United Kingdom,
February
2024
8.6/10
I had a wonderful stay at the hotel. The rooms were newly renovated with a pleasant modern design, equipped with all required facilities including a 2nd TV and a large bedroom with a very comfortable king-sized bed, which is normally a must for me. The service was excellent, with staff willing to assist, albeit with limited English, providing maps and umbrellas and even arranging our early morning taxi. The location was perfect for me, right in the center of Kota Bharu, within walking distance of great eating places and local delights. The dining experience was simple but good, especially the delicious fried kue teow. Overall, a great value for money option with fantastic facilities.
Rooms
9.0
The rooms were newly renovated with a pleasant modern design and very comfortable king-sized bed.
Service
8.0
The staff were very helpful and knowledgeable about the town, providing good suggestions on places to explore. They arranged a special breakfast box for us and booked our early morning taxi.
Location
10.0
The location was perfect for me, right in the center of Kota Bharu, within walking distance of great eating places and local delights.
Dining
7.0
The dining options were simple but good, especially the delicious fried kue teow.
Facilities
9.0
The facilities were great, offering everything we needed during our stay.
clean
limited dining options
Alexander
United Kingdom,
January
2024
7.6/10
The hotel great location, being near to attractions and surrounded by local delights; the rooms were a letdown due to road noise and cramped conditions. The service was exceptional, with staff going above and beyond to assist. The dining was fantastic with a wide selection, but the hotel's location could feel sketchy and deserted in the evenings.
Rooms
5.0
Despite being clean, the room facing the main road was noisy and cramped.
Service
9.0
The staff provided exceptional service, even assisting with passport issues and being very attentive throughout.
Location
7.0
The location was good for access to attractions and local delights, though it felt sketchy and deserted in the evenings.
Dining
9.0
The dining experience was amazing with a huge selection, catering to various tastes.
Facilities
8.0
The facilities offered were comprehensive and of good quality.
Charles
United Kingdom,
December
2023
8.6/10
The hotel is centrally located in Kota Bahru, with easy access to shopping and restaurants. The rooms, although lacking windows to the outside, are clean and well-equipped with complimentary water, tea, and coffee. The service is efficient and geared towards assisting tourists heading to the nearby Perhentian Islands. The dining options offer a wide selection of local Kelantan and western dishes, making it a delightful experience. Facilities are modern and convenient, providing a pleasant stay overall.
Rooms
8.0
The rooms, despite having no windows to the outside world, are nice and clean with all necessary amenities.
Service
9.0
The service was friendly and efficient, especially with assisting tourists planning island trips.
Location
9.0
The hotel's location is perfect for exploring Kota Bahru, surrounded by local shops and restaurants within walking distance.
Dining
8.0
The dining experience is wonderful, offering a great variety of local and western dishes.
Facilities
9.0
The facilities are modern and provide all the necessary amenities for a comfortable stay.
Paula
United Kingdom,
September
2023
8.8/10
My stay at the hotel was fantastic! The room, though tiny, was clean and had all the essentials like AC, TV, free wifi, and tea/coffee making facilities. The service was efficient and friendly. The location was perfect, surrounded by local delights and near the famous Siti Khadijah Market. The dining experience was amazing with a huge selection. The facilities were top-notch.
Rooms
8.0
The room may have been tiny, but it was clean, comfortable, and silent.
Service
9.0
The staff was friendly and went above and beyond to help.
Location
9.0
The location was great, near the famous market and surrounded by local delights.
Dining
9.0
The dining experience was amazing with a huge selection.
Facilities
9.0
The facilities were top-notch.
Alice
United Kingdom,
July
2023
8.8/10
I had a wonderful stay at the hotel. The rooms were very clean and comfortable, and the staff was incredibly friendly and helpful. The location was convenient, near the famous siti khadijah market, with plenty of local delights around. The dining experience was excellent with a variety of Malaysian and western foods. Overall, excellent value for money.
Rooms
9.0
I stayed in a clean double room with adequate space, including 2 single and one double bed, which felt pretty clean and comfortable.
Service
9.0
The staff were super helpful and pleasant, making our trip organization smooth. They are easy to approach and locals, adding a nice personal touch to the service.
Location
8.0
The hotel's location is good, within walking distance of the night market and shopping malls in Kota Bharu town, offering a blend of convenience and local charm.
Dining
9.0
The dining was great with a range of Malaysian and western foods served. The breakfast included excellent local dishes and basic western options, satisfying a variety of tastes.
Facilities
9.0
The hotel's facilities were excellent, catering to various needs from car hire to laundry services, ensuring a comfortable and convenient stay.
Chris
United Kingdom,
July
2023
7.0/10
The hotel offers a clean double room with adequate comfort for a great price. The room is small but the bed is comfortable, allowing for a good night's sleep after a long flight.
Rooms
8.0
The room is small but the bed is comfortable, and I slept well after a night in the plane.
Service
7.0
The hotel's service is convenient, with locals available in the mornings to assist in arranging taxis at a cost of RM12 within Kota Bahru city. The location is at the heart of the town, within easy reach of various attractions and services.
Location
7.0
The hotel's location is good enough, though not the best in town. It is perfect for exploring local restaurants, markets, and cultural centers during a 2-day city tour.
Dining
7.0
The dining experience at the rooftop restaurant offers a buffet with a view over the river, serving a variety of choices in the morning. The early breakfast time ensures a good start to the day.
Facilities
6.0
The hotel provides basic facilities and amenities for a satisfactory stay.
Ivor
United Kingdom,
June
2023
7.8/10
I found this hotel to be comfortable and clean, with friendly staff who provided good local tips. The location is convenient, near the city center and within walking distance to key attractions. The dining options were delightful, offering a mix of local and western cuisine. However, the room size was a bit small for my liking, and the high concrete fence around the property felt confining.
Rooms
7.0
The room, although small, was well-equipped with basic amenities and spacious enough for a single traveler like me.
Service
9.0
The service was excellent, with staff who were knowledgeable about the town and provided valuable recommendations for exploring Kota Bahru.
Location
8.0
The hotel's location was convenient, being close to the city center and within walking distance of the night market and shopping malls.
Dining
8.0
The dining experience was wonderful, offering a great selection of local foods and basic Western dishes.
Facilities
7.0
The facilities offered were satisfactory and met my needs during my stay.
Sam
United Kingdom,
May
2023
7.6/10
The hotel offers spacious rooms with basic amenities but lacks natural light. Access to rooms via a dangerous staircase can be inconvenient, and noise from the function hall can be disruptive if not soundproof. Despite this, the staff provide excellent service and are very helpful with various needs. The central location is perfect for exploring the town and accessing local restaurants and shops. The dining experience offers a decent buffet selection. Overall, the hotel provides good value for money but could improve on room soundproofing and natural light.
Rooms
7.0
The rooms are spacious with basic facilities but lack natural light. Accessing them via a dangerous staircase can be inconvenient.
Service
9.0
The staff are friendly and provide excellent service, including assistance with various needs.
Location
8.0
The central location is perfect for exploring the town and accessing local restaurants and shops.
Dining
7.0
The dining experience offers a decent buffet selection.
Facilities
7.0
The hotel provides satisfactory facilities.
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